To ensure your safety and comfort, please inform us at the time of booking if you are pregnant, breastfeeding, or have any medical conditions, injuries, or allergies. Some treatments may not be suitable, and we’ll be happy to guide you toward the safest options.

We recommend booking your treatments in advance. Kindly provide at least 24 hours’ notice for cancellations. Upon arrival, we ask that you place your mobile phone on silent mode to preserve the spa’s peaceful atmosphere.

Upon arrival, you may change into a bathrobe and slippers in our locker room, or head directly to your treatment room.
Our priority is your comfort. You may be asked to remove some clothing depending on the treatment, but your body will be discreetly covered with towels, with only the treated areas exposed.

For body scrubs and wraps, draping may not be used. Swimsuits are optional, and disposable underwear is available for your convenience.

To maintain a serene atmosphere for all guests, we kindly ask you to speak softly, respect other guests’ privacy, and arrive on time to fully enjoy your experience.

Please arrive at least 10 minutes before your scheduled treatment to settle in, change if needed, and begin your relaxation in a calm state.